Claim and Change Management
About the training
Projects are subject to dynamism which just keeps getting greater and greater. For one, this can result from the various stakeholders in the project, such as the different organizational units within the project owner’s organization, as well as outside suppliers. In addition, unforeseen events such as business and substantive changes or legal and financial changes can also result in project claims and changes. In all cases, these factors can have a massive impact on the project. As a result, project management must have already established preventive measures during the project planning phase and must know how to properly react to claims and changes.
This seminar will teach you how to properly prevent and handle claims and changes. You’ll be able to react properly to changes, whether these are legal, substantive and/or social. You’ll learn how to better understand contractual elements, how to recognize and document internal and external claims and how to better advance your own interests.
Project managers and project team members
- Internal claims, external claims and change requests
- Claim management with regard to project phases
- Being aware of project assumptions
- Knowing the environment
- Alternative courses of action
Recognizing claims early on
- Structuring claims
- Procedure in case of external claims
- Procedure in case of internal claims
- Contract types in project business
- Procedural options based on selected procedural model