Claim and Change Management

Day of Training
Price (net)

About the training

Projects are subject to dynamism which just keeps getting greater and greater. For one, this can result from the various stakeholders in the project, such as the different organizational units within the project owner’s organization, as well as outside suppliers. In addition, unforeseen events such as business and substantive changes or legal and financial changes can also result in project claims and changes. In all cases, these factors can have a massive impact on the project. As a result, project management must have already established preventive measures during the project planning phase and must know how to properly react to claims and changes.


This seminar will teach you how to properly prevent and handle claims and changes. You’ll be able to react properly to changes, whether these are legal, substantive and/or social. You’ll learn how to better understand contractual elements, how to recognize and document internal and external claims and how to better advance your own interests.

Target group

Project managers and project team members

Seminar contents

  • Internal claims, external claims and change requests
  • Claim management with regard to project phases
  • Being aware of project assumptions
  • Knowing the environment
  • Alternative courses of action
  • Structuring claims
  • Procedure in case of external claims
  • Procedure in case of internal claims
  • Contract types in project business
  • Procedural options based on selected procedural model

Are you looking for more?

Inhouse training

We offer you this course as an inhouse training for your company. Here you can learn more about our service packages. Tell us more about your needs, so that we can tailor an offer that perfectly fits your requirements.

Public trainings in German

We offer this course also on several dates as a webinar and face-to-face training in German. You can find all upcoming dates for our open trainings in German on our Website.

This course includes the following:

Printed Certificate of Participation
Digital and Printed Course Material
Delicious Lunch and Snacks
Hot and Cold Beverages