Introduction to business analysis
Attending this training is advantageous.
Understanding and optimizing business processes
At the end of the course, you will earn a Certificate of Completion from Spirit in Projects.
Are you interested in evaluating and optimizing your business processes? If you’d like to work with us on approaches to process optimization that align with your company’s strategy, and delve into process costs and lead times, then this training is perfect for you. We’ll also focus on how to systematically identify risks in your processes, helping you enhance your business intelligence.
Advising
Objectives
- Understand business processes using process maps
- Systematically analyze and assess processes
- Identify IT applications and application networks
- Achieve process improvements by integrating an IT enterprise architecture and utilizing modern technologies like Big Data
- Implement optimization measures
Target group:
Business Analyst and for all who are ready to explore the possibilities.
Syllabus
1. Fundamentals of business processes and business process management
- Differences between processes and business processes
- Functional versus process organization
- Primary and secondary business processes
- Business process management and quality management
- Compliance management and business process management
2. Corporate strategy and business process management
- Methods for representing corporate strategies
- Strategic and operational business process management
- Dependencies between corporate strategy and business process management
- Core competencies and core processes
- Success factors
- Prioritization of business processes
- Shared Services
- Process integration within networks
3. Process standardization and process models
- Standardization of business processes
- Examples of business process models
4. Planning, controlling and management of business processes
- Strategic process planning, process control and process management
- Operational process planning
- Operational process controlling
- Operational information provision and distribution
- Operational process management
- Process controlling
5. Fundamentals of business process attribution
- Time
- Costs
- Skills
6. Identifying and managing risks in business processes
- Actively and methodically identifying risks in business processes
- Risk management in business processes
- Methods for risk analysis and risk monitoring
- Integrated risk management in business processes
- Business intelligence methods
7. Optimizing business processes
- Methods of process improvement
- Attribution of business processes based on time, volume, skills and more
- IT applications and application integration in business processes
- IT enterprise architecture and business process management
- Big data analysis in business process management