New telephone system in state hospitals of Villach and Wolfsberg – Project Management

The project was methodically prepared in an ideal manner and executed transparently – despite the fact that it was at first looked upon critically by the general public.

Franz-Georg Pichler, manager of KABEG’s IT Competence Center

In 2014/2015, the State Hospital Operating Association of Carinthia (KABEG) replaced the old company telephone system of the state hospitals of Villach and Wolfsberg with an IP-based telephony system, including terminal devices, from Cisco. The new system was also integrated into the KABEG group.

The task

Spirit in Projects assumed the role of project manager, managed software and hardware suppliers and also provided support for KABEG’s internal technical project manager. Spirit in Projects was also responsible for requirements engineering, a precise definition of goals and project planning as well as operative implementation.

Our approach

In addition to joint project and work package planning, we also implemented coordination meetings and a closely managed system of controlling and risk management. These measures made it possible for the project to be successfully completed within the prescribed time and budget.

The benefits

The experts at Spirit in Projects paid special attention to the specific project environments and to project marketing in order to successfully break down resistance and raise acceptance of the project by all users. That approach was highly successful, as confirmed by Franz-Georg Pichler, manager of KABEG’s IT Competence Center: “The project was methodically prepared in an ideal manner and executed transparently – despite the fact that it was at first looked upon critically by the general public.”