Claim Management and Change Management

At the end of the course, you will earn a Certificate of Completion from Spirit in Projects.

Are you working in a dynamic project environment and do you constantly face multiple change requests? If you want to learn everything about Claim and Change Management, this training is for you. Together, we will explore how to effectively manage claims and demands while developing a systematic approach to handling claims and changes within your project.

Advising

  • Fundamentals of project management

    Having a basic understanding of project management is advantageous.

Objectives

  • Understand internal claims, external claims, and change requests in projects
  • Effectively conduct claim prevention
  • Identification and management of claims
  • Proper response to legal, content-related and social changes
  • In-depth focus on contract elements

Target groups:

Project Manager, Product Owner, Project Director and IT Project Director

Syllabus

1. Claim Management

  • Internal claims, external claims and change requests
  • Claim management in relation to the project phases

2. Claim prevention

  • Understand the project assumptions 
  • Understand the environment 
  • Alternative actions 

3. Early claim detection 

4. Claim tracking

  • Structuring claims 
  • Approach for external claims 
  • Approach for internal claims 

5. Contract management

  • Types of contracts in project business 
  • Different approaches based on the selected methodology 

Advising after course completion

Spirit in Projects