User Requirements Engineering

according to the UXQB® syllabus

Are you patient? Reliable? Do you take pleasure in working closely with users and stakeholders to gather context information? Would you like to better understand the distinction between requirements and user needs? This training offers the perfect opportunity to refine your expertise. Together, we’ll examine the usage context, define requirements, and shape them into user needs, structuring, consolidating and prioritizing them as we go.

Advising

Objectives

  • Develop an understanding of context of use analysis
  • Plan and conduct context of use analysis
  • Collect user requirements in a structured way
  • Derive relevant user requirements
  • Intensive preparation for the CPUX-UR certification

Target groups:

Usability Expert, Requirements Engineer and Product Owner

Certificate - UXQB® CPUX-UR

The course is based on the current UXQB® syllabus and prepares you for the CPUX-UR exam which you may take online.

Note:

The certification exam consists of a multiple choice test. There is an additional fee for the certification exam. Refer to the exam modalities and fees page for more information.

Syllabus

1. Introduction to context of use analysis

  • Differentiate between requirements and solutions
  • Differentiate between stakeholder requirements and system requirements
  • The context of use as the basis for user requirements
  • User requirements as a separate category within stakeholder requirements

2. Plan context of use analysis

  • Identify the rationale and goals for the context of use analysis
  • Determine the approach for context of use analysis

3. Gather and document context of use information

  • Select and recruit users for gathering context of use information
  • Prepare and gather context of use information
  • Create context of use descriptions based on context of use information

4. Identify user needs in context of use information

  • Systematically identify and formulate user needs

5. Derive and structure user requirements from user needs

  • Systematically transform user needs into user requirements
  • Appropriately structure user requirements

6. Consolidate user requirements

  • Consolidate and prioritise user requirements with users
  • Determine implementation priority for user requirements together with project members
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