{"id":4801,"date":"2019-01-01T21:28:00","date_gmt":"2019-01-01T20:28:00","guid":{"rendered":"https:\/\/spiritinprojects.com\/vienna-provides-space-digitalization-of-administrative-proceedings\/"},"modified":"2021-05-02T14:26:24","modified_gmt":"2021-05-02T14:26:24","slug":"vienna-provides-space-digitalization-of-administrative-proceedings","status":"publish","type":"post","link":"https:\/\/spiritinprojects.com\/en\/vienna-provides-space-digitalization-of-administrative-proceedings\/","title":{"rendered":"Vienna provides space \u2013 digitalization of administrative proceedings"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The municipal department of the city of Vienna, under a project called &#8220;Vienna Provides Space&#8221; is working to <strong>digitalize public areas<\/strong>. The goal of the program, which runs from 2017 to 2022, is to digitize processes for so-called special uses of public areas, all the way from application through official procedures and up to approval and settlement. It not only focuses on uses such as sidewalk caf\u00e9s, advertising, events and markets, but also uses as part of construction sites. In addition to extensive organizational, legal and process changes, <strong>software tools are also being developed for all procedural steps (application via the city&#8217;s website, procedures, settlement and assessments)<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>The task<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Spirit in Projects is working for the program on behalf of municipal department MA 01 (Wien Digital, the IT department of the city of Vienna). The Spirit in Projects team is accompanying the program in the overall <strong>analysis of business processes and requirements<\/strong>, and works together with the organizational units taking part in the program to gather details on <strong>current processes<\/strong> then define <strong>target processes<\/strong>. The requirements of specialized service departments were finally condensed into requirements <strong>specifications for the program&#8217;s software components<\/strong> (application portal, specialized information system for management, fee calculator for SAP, interface to a data warehouse).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>The challenge<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">In the end, the particular complexity of the program lay in the large <strong>number of stakeholders<\/strong> \u2013 six different specialized service departments of the municipality have a direct hand in procedural management, and still other units take part as expert assessors and occasionally integrated units.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Our approach<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">To manage this complexity, Spirit in Projects successfully chose to use a <strong>participative approach<\/strong> including a large number of trade-off workshops in order to achieve <strong>maximum acceptance<\/strong> of the requirements which were gathered. The project will be implemented at the beginning of 2019.<\/p>\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:17% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"172\" src=\"https:\/\/spiritinprojects.com\/wp-content\/uploads\/2019\/05\/stadtwien_logo.jpg\" alt=\"City of Vienna logo\" class=\"wp-image-2101 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\"><strong>Further information:<\/strong> <a href=\"http:\/\/www.wiengibtraum.at\/\">www.wiengibtraum.at <\/a>\u00a0&amp; <a href=\"http:\/\/www.mein.wien.gv.at\/\">mein.wien.gv.at<\/a><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The municipal department of the city of Vienna, under a project called &#8220;Vienna Provides Space&#8221; is working to digitalize public areas. The goal of the program, which runs from 2017 to 2022, is to digitize processes for so-called special uses of public areas, all the way from application through official procedures and up to approval&hellip; <a class=\"continue\" href=\"https:\/\/spiritinprojects.com\/en\/vienna-provides-space-digitalization-of-administrative-proceedings\/\">Continue Reading<span> Vienna provides space \u2013 digitalization of administrative proceedings<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":2039,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[252],"tags":[],"class_list":["post-4801","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vienna provides space \u2013 digitalization of administrative proceedings - Spirit in Projects<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spiritinprojects.com\/en\/vienna-provides-space-digitalization-of-administrative-proceedings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vienna provides space \u2013 digitalization of administrative proceedings - Spirit in Projects\" \/>\n<meta property=\"og:description\" content=\"The municipal department of the city of Vienna, under a project called &#8220;Vienna Provides Space&#8221; is working to digitalize public areas. The goal of the program, which runs from 2017 to 2022, is to digitize processes for so-called special uses of public areas, all the way from application through official procedures and up to approval&hellip; Continue Reading Vienna provides space \u2013 digitalization of administrative proceedings\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spiritinprojects.com\/en\/vienna-provides-space-digitalization-of-administrative-proceedings\/\" \/>\n<meta property=\"og:site_name\" content=\"Spirit in Projects\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-01T20:28:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-02T14:26:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/spiritinprojects.com\/wp-content\/uploads\/2019\/05\/wiengibtraum.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Karl Schott\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Karl Schott\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/vienna-provides-space-digitalization-of-administrative-proceedings\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/vienna-provides-space-digitalization-of-administrative-proceedings\\\/\"},\"author\":{\"name\":\"Karl Schott\",\"@id\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/#\\\/schema\\\/person\\\/8f5b0341a1f7b49c6a6b35a1ba52588a\"},\"headline\":\"Vienna provides space \u2013 digitalization of administrative proceedings\",\"datePublished\":\"2019-01-01T20:28:00+00:00\",\"dateModified\":\"2021-05-02T14:26:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/vienna-provides-space-digitalization-of-administrative-proceedings\\\/\"},\"wordCount\":314,\"publisher\":{\"@id\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/vienna-provides-space-digitalization-of-administrative-proceedings\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/spiritinprojects.com\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/wiengibtraum.jpg\",\"articleSection\":[\"Success Stories\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/vienna-provides-space-digitalization-of-administrative-proceedings\\\/\",\"url\":\"https:\\\/\\\/spiritinprojects.com\\\/en\\\/vienna-provides-space-digitalization-of-administrative-proceedings\\\/\",\"name\":\"Vienna provides space \u2013 digitalization of administrative proceedings - 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Er befasst sich intensiv mit Digitalisierung, neuen Technologien und digitaler Transformation.\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Vienna provides space \u2013 digitalization of administrative proceedings - Spirit in Projects","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/spiritinprojects.com\/en\/vienna-provides-space-digitalization-of-administrative-proceedings\/","og_locale":"en_US","og_type":"article","og_title":"Vienna provides space \u2013 digitalization of administrative proceedings - Spirit in Projects","og_description":"The municipal department of the city of Vienna, under a project called &#8220;Vienna Provides Space&#8221; is working to digitalize public areas. 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